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Welcome to PrimeArray Product Support
(Including Optical Access Products)
For product specific information, downloads and other helpful information, please click one of the product links below.
If you are experiencing technical difficulties with your PrimeArray (or Optical Access) product and you do not know what model you have, have an older unlisted product or wish to contact us directly, please fill out the Online Incident Report. This will ensure the most timely resolution to your problem. A PrimeArray representative will contact you. We also encourage all customers to fill out the Online Product Registration form as soon as possible after purchasing a product.
Or Call Technical Support at:
- (800) 433-5133
- (978) 654-6250
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